Project Music Delivery Information

Showroom opening times Mon-Friday 10am-5.30pm Sat 9.30am-5.30pm

 
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Delivery Information

 (with a green tick)
This item is in stock and if the order is placed before 12 noon you should receive it the next working day
( with an orange tick ) 
This item may be in stock ready for a quick delivery. Alternatively we will have it on order and available to order from the supplier. For an accurate ETA we would recommend you email or call us.
  (with the yellow tick)
This item is either on order or available from our suppliers in just a few days. Delivery should be a maximum of 5 working days.
We will dispatch this item quickly and include either first class postage or courier delivery depending on the size of the item and order. 
  • Next working day delivery to mainland UK addresses*

  • FREE delivery on most items over £100

  • Deliveries fully insured and trackable online

  • We also deliver to countries within the EU and other selected countries

* Next working day delivery applies to orders with in stock items and if the order is placed before 12noon. Excludes delivery to remote UK addresses, N.Ireland, Channel Islands & international destinations.



World Wide Shipping

As a specialist guitar store we regularly send to customers all over the world. We have a standard list of international and European tariffs that will automatically be included at the point of making a purchase. However, depending on the destination and the item you wish to purchase, it may be worth checking with us first to see if we can offer any alternative delivery options for you. If you wish to arrange delivery to a country not listed below please once again just contact us for an individual quotation on shipping charges.

  • Iceland and Norway  £129
  • Jersey and Guernsey £24.95
  • Belgium, Luxembourg, Netherlands, Austria. Denmark, Spain, Germany. Italy, France, Bulgaria, Czech Republic, Finland, Hungary, Latvia, Monaco, Poland, Sweden £37.95
  • Portugal, Slovakia, Slovenia, Croatia, Greece £59.50
  • United States, Australia, Japan, Canada.  £169
  • Gibralter £129
  • Ireland £9.95

Some great reasons to shop with us.

We are a specialist guitar shop staffed by experienced and friendly guitarists. Unlike many other on line retailers every member of our team is passionate about guitars and is dedicated to providing you with only the very best buying experience. Project music can date its history right back to the 1970's when the managing director remembers spending every Saturday and school holiday at his fathers busy London Guitar shop. so providing Service and quality advice is in our Blood.
All instruments fully checked and set up in our workshop. We ensure that when you receive your new guitar it has been checked and tested and passed as being in perfect condition and playing with a great action. if asked to our workshop will conduct a custom set up on any new guitar, so should you wish a specific set or gauge of strings or you wish to have an alternate tuning or a specific style of action on your new instrument please do let us know as we will happily oblige
On line purchases
Purchase from us through our web site and enjoy the peace of mind that the latest distance selling regulations provide you with. You have the right to return for a refund within the stated time frame and subject to our terms and conditions, as outlined in the terms and conditions section at the bottom of our pages. Please contact us for any further information regarding our returns policy and a member of our team will help with any questions.
Fast and secure courier delivery throughout Europe. Specific delivery dates available. our standard delivery is via a next working day secure and insured courier service. if you have a specific delivery request regarding a specific day or an alternate delivery address please do just call us or email us. We have a simple philosophy which is that we will bend over backwards to ensure any delivery arrangements met your expectations and requests. Please do just contact us if you have any concerns or issues surrounding delivery. If an order is placed and for some reason we encounter an issue with supply we will inform you very quickly. On dispatch of any order tracking information will be emailed out to the email address we have been provided with.
Superb Exeter showroom with a great bunch of staff on hand to help. we are not just a faceless internet company. We own a large facility in Exeter Devon. this 3 story property houses our Showroom, stock rooms office and Workshop. We look forward to welcoming any customers and always have an extensive selection of guitars, amps and effects on display and ready to be played. Our extremely knowledgeable and friendly staff will be on hand to help with any questions you may have.


 

FAQ

Is the product i ordered in stock and ready for dispatch?

If the product is shown as in stock and the order is placed before 12noon we will endevour to dispatch the order same day for delivery the following working day. In any instance where we cannot fulfill the order for next working day delivery we will contact you to advise and arrange a alternative day that suits you for receiving the order.

Can my order be delivered to an alternative address?

Yes, we can deliver to an alternative address for credit and debit card orders so long as the payment is fully verified. If for any reason the transaction is not verified we will contact you to advise and run further security checks before the order is passed for delivery. For finance deals we can only deliver to the billing address, there is unfortunately no exception to this rule.

What happens if i'm out when the courier tries to deliver?

If there is no one available to accept the package when the courier calls to deliver they will leave a card, on the card there will be options for you to re-arrange delivery for another day or collect the item from your local depot.

How can i track my order?

Once we have dispatched your order you will receive an automated email confirming dispatch and the tracking details.

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Terms and conditions

Acoustic GuitarsAcoustic Guitars
Electric GuitarsElectric Guitars
Bass GuitarsBass Guitars
AmpsAmps
Effect PedalsEffect Pedals
FolkFolk
AccessoriesAccessories
Pick-UpsPick-Ups
SaleSale
StringsStrings